Privacy Policy

Privacy Policy Introduction

This Privacy Policy describes how bravionexary collects, uses, and protects your personal information when you visit our website or use our services.

We are committed to protecting your privacy and handling your personal information in accordance with Australian privacy laws and international best practices.

Information We Collect

We collect various types of information to provide and improve our financial planning services:

• Contact information including name, email address, phone number, and postal address
• Financial information such as income details, asset values, and financial goals for planning purposes
• Technical information including IP address, browser type, and website usage patterns
• Communication records including consultation notes, email correspondence, and service requests

How We Use Your Information

We use your personal information for the following purposes:

• Providing personalised financial planning consultations and analytical services tailored to your circumstances
• Communicating with you about your subscription, appointments, and relevant financial planning matters
• Improving our services through analysis of user preferences and feedback collection
• Complying with legal and regulatory requirements under Australian financial services laws
• Protecting against fraud, unauthorised access, and ensuring the security of our systems and data

Legal Basis for Processing

Under Australian privacy law and international regulations, we process your information based on:

We process your data on the basis of consent and legitimate interest.: Consent / Legitimate Interest

• Your explicit consent for marketing communications and optional services beyond our core offering
• Legitimate business interests in providing contracted financial planning services and maintaining client relationships
• Contractual necessity to deliver the subscription services you have requested and paid for
• Legal compliance with Australian financial services regulations and tax reporting requirements

Information Sharing and Disclosure

We may share your information in the following circumstances:

• With trusted service providers who assist in delivering our services, bound by confidentiality agreements
• When required by Australian law, court orders, or regulatory investigations
• With your explicit consent for specific purposes such as referrals to other professionals
• In the event of business restructuring, merger, or acquisition, subject to privacy protections

Data Security Measures

We implement comprehensive security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Our security measures include encryption, access controls, regular security audits, and staff training on privacy protection protocols.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Retention periods vary based on the type of information and applicable legal requirements, typically ranging from 3-7 years after service completion.

Your Privacy Rights

Under Australian privacy law, you have the following rights regarding your personal information:

• Right to access and obtain copies of your personal information we hold
• Right to correct inaccurate or incomplete personal information
• Right to request deletion of your personal information in certain circumstances
• Right to restrict processing of your personal information under specific conditions
• Right to receive your personal information in a portable format where technically feasible
• Right to object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent for processing that relies on your consent

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse website performance.

For detailed information about our cookie practices and your control options, please refer to our separate Cookie Policy.

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

18+ only

International Data Transfers

We may transfer your personal information to trusted service providers located outside Australia for processing purposes.

Any international transfers are conducted with appropriate safeguards including contractual protections and adequacy assessments.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.

Significant changes will be communicated through website notifications or direct communication where appropriate.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Regulatory Authority

If you have concerns about our privacy practices, you may contact the Office of the Australian Information Commissioner.

OAIC can be reached at contact@bravionexary.com or through their website at www.oaic.gov.au